Returns are a fundamental challenge in the supply chain for many businesses. With our capability, you can expand your offering to include reverse logistics from general collections to serialised returns. The latter allows a simple process to collect products for disposal and recycling or even offers your customers an easy way to return defective products. Another reason you may need reverse logistics is to process unsold goods by distribution partners that may occur due to contract terms or to reuse packaging.

Reverse logistics or serialised returns:

  • Helps you lower your costs by not collecting out-of-warranty products.
  • By easing the returns process for your customer, it will add to an effortless and enjoyable customer journey.
  • Increase the customer’s brand experience by alleviating friction during the return process.
  • Reduce the risk of collecting products from your distributor or customer already out of warranty.
  • You can apply reverse logistics to your recycling initiative and thereby increase your brand’s sustainability by recycling effectively.
  • Ultimately leading to higher profits through better supply chain management.
  • Exchange service, where damaged or wrong product gets swoped for correct product

SliMS caters for special logistic requirements and reverse logistics or serialised returns. Our flexible service allows you to do so economically. Count on us to deliver it safely and quickly. Click here for more information on streamlining your returns process and saving on unnecessary transport and out-of-warranty costs.

* We do not transport the following products: perishable goods or food, temperature-sensitive items, hazardous materials (flammables, caustics, etc.), or any items requiring special transportation licenses.